Grassrootss sells considered womenswear and menswear in natural fibres. This policy explains what we hold about you, and how to have it removed.
What we collect
Order details: name, delivery address, email and phone. Card details go to the payment processor and are never stored by us.
Sizes and preferences you save to your account, so returns and reorders are simpler.
Browsing data: which pieces you viewed, so we know what to restock.
Why we hold it
To fulfil and deliver your order, and to handle returns and exchanges.
To meet Canadian tax and consumer-protection retention requirements.
Who we share it with
Our courier and our payment processor. Nobody else. We do not sell your information and we do not pass it to advertisers.
Cookies
We use cookies to keep your basket, remember light or dark mode, and count page use. They are not used to build an advertising profile.
Your choices
Ask for a copy, a correction, or deletion. Deletion is honoured except where a tax record must survive.
Unsubscribe from marketing at any time; order confirmations continue because they are not marketing.
Questions about this policy? Get in touch.